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Common questions answered

FAQs

On the article page, under “additional information” you will always find the delivery time of a product.

For products in stock : 1 to 3 working days: Orders can only be shipped on business days, however, pickup at our warehouse is possible during the weekend by appointment.

Delivery time for products not in stock :
For most out-of-stock products, the average delivery time is only one week.

Contact us if you have questions about the delivery time of your product.

We want you to be completely satisfied with your order. If you have any problems or complaints with a delivery, always contact us.

You will receive a return form and shipping label from us to return the product free of charge.

Returned goods must always have the original supplier packaging and labels and be in the same condition as when received.

Goods must be returned within 30 days of receipt of goods.

Goods with a defect or damage will be replaced with a new product.

If you still wish to change something after confirmation of your order please contact us as soon as possible.

If your order is shipped you will receive a confirmation email from us with tracking information.

This allows you to track the status of your order at any time with the delivery date and time of delivery.

If you need support please do not hesitate to contact us.

This can be done by phone at +32 470 222 706 or by email at service@mobile-future.be or by using the contact form on this page.

Contact us as soon as possible so we can adjust this.

We ship to the following countries:

Belgium
The Netherlands
Luxembourg
France
Germany
Spain
Italy
Austria
Switzerland
United Kingdom

Shipments are packed as best as possible and the number of boxes is limited to prevent loss or damage.

Service or technical questions ?
(+32) 470 22 27 06 of (+32) 470 22 20 54
service@mobile-future.be

Request maintenance/repair
Mobile Future service center
Vierhuizenstraat 77
3012 Wilsele
(+32) 470 22 20 54
service@mobile-future.be

Need help?

Contact us or use the chat